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As a member of our client support and training department, you will be in charge of supporting users in their daily use of our tools, trouble shoot level 1 issues, document and redirect level two issues to make sure a suitable solution if given to all clients experiencing difficulties with our applications.
You will also be involved in delivering trainings to various populations of users ranging from new clients to people already using our applications and requiring training on advanced features.
This position, based in Saint-Denis (France), requires good communication both in English and French (spoken and written) and might requires some short travels for delivering clients training on site or to go and deliver on site assistance. Key Requirements for the position:

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Working knowledge of both MAC and PC operating systems
Working knowledge of variety of web browsers for both MAC and PC operating systems
Fluent in both English & French (spoken and written)
First experience (1 to 3 years) in a client support position. An experience with training users would be a plus.
Willing to travel occasionally
Job Date Limit: 
30th December 2015